CareRoutr Mobile Documentation (New)

Below are links to the the most important information mobile providers need for using CareRoutr.

You can tap or click on the topic of interest. Or, you can search for a keyword using the search box at the top right of the page.


Introduction to CareRoutr Mobile

CareRoutr Statuses

CareRoutr Menu Functions

Installation and Setup

Installing the App from Test Flight

Logging In

Allowing Location Permissions

Allowing Notifications

Resetting Your Password

Using CareRoutr

CareRoutr Mobile Quick Start Guide

How do I set my status to available?

How do I find my care requests?

How do I indicate that I am traveling to the patient?

How do I indicate that I am providing care?

How do I complete a care request?

How do I end my shift?


My Care Request is in the wrong status.

My app is frozen

My location is not updating.

I am not getting emails or notifications.


If you cannot find the answer after searching the help, please contact your supervisor or contact us at